I use the Browse Tab of the PJ Welcome screen a lot, but if you're sending orders to Queensberry the Uploads screen is also important, particularly if there happens to be a problem with your order. The screen has lots of information, so when the list of uploads gets busy you can sort (by any column), search, or filter based on status or upload date. The buttons are really important, and they change depending on the status of the upload. UPLOAD or RESUME - If the upload was interrupted or paused you'll see this. Mind you, when you booted PJ a popup would have reminded you had incomplete uploads) To View More >>

If you reopen an album in Photojunction after sending to Queensberry, you'll notice it's "locked" and cannot be modified. Why? Because if you were to make changes to the album after we've received the order, we'd be making something different, which would certainly cause us confusion – you, us, or all of us – as you can imagine. So if you need to make changes to the album, eg upload new files, or order an extra copy, you'll need to duplicate the album first. Cheers, Angelique To View More >>

My daughter is two, going on three, and fiercely, frustratingly independent. If you're a parent you'll recognize this. She'll spin around and around trying to get both arms up one sleeve of her top. You just have to sit back and wait until she either succeeds, or crashes and burns in a big heap on the ground in tears. If she owned a computer she'd be throwing it out the window, and we all know how she feels. Where I am going with this is, please call us before you feel like doing the same. Someone phoned recently and said, "I've wasted a week trying to make this work". But if the phone call had To View More >>

And no, this is not a scam. For those not in the know, I'm based at the Queenberry lab. They put up with me here as long as I sit quietly in the corner. It's a bit crowded as Philip Laing is sitting in the same corner. Anyway, I'm not allowed to speak so I get to listen to what's going on regarding some of the issues that our printers face. Now correct me if I'm wrong, but the terms and conditions of most album companies are a bit like the signs you used to see in china shops around New Zealand – "if you break it, you buy it". In other words, if you send us a crappy file, don't blame us if we To View More >>

If you've already got a website, do you need a Workspace site as well? Workspace is a really handy platform for selling your photography, designing and proofing your albums, and sharing your work online to build your business. So yes, we think Workspace will be a great business asset, especially since we make it all about YOU. Your brand is the star of the show. Instead of sending people to a generic Queensberry/Workspace corporate site to view their albums and images, Workspace lets you 'brand' the web pages and even integrate it completely with your existing site. This movie explains how to To View More >>